Delivery time includes both order processing and shipping time. The final timeline may vary depending on the product style, order quantity, customization needs, packaging requirements, shipping method, and delivery location.
Processing Time
Standard products usually require 7–10 business days for processing. Custom orders, bulk orders, or project-based requests may require 10–35 business days, depending on the level of customization and production arrangement. Processing may take longer during holidays, peak seasons, or periods of high order volume.
Shipping Time
Shipping time depends on your location and the selected shipping arrangement. Expedited shipping is usually estimated at 7–10 business days, while standard shipping is usually estimated at 15–25 business days.
Delays may occur due to inventory availability, processing capacity, carrier schedules, customs handling, weather conditions, strikes, or other unexpected events. If a delay affects your order, we will contact you as soon as possible.
If you have an installation date, renovation schedule, designer deadline, or commercial project delivery window, please contact us before placing your order so we can review the timing with you.
For more details, please review our Shipping Policy or contact us through Contact Us.