Shipping policy

 

1. Shipping Cost

We are pleased to offer Free Standard Shipping on all orders delivered within the United States.
  • No additional handling or service fees will be applied to your order.

2. Order Processing Time

Due to the nature of our products, many of which are custom-made or require specialized handling, a preparation period is necessary before shipment.
  • After placing your order (and receiving the confirmation email), please allow 10 – 25 business days for your item(s) to be carefully prepared, inspected, and packaged.

3. Shipping Time

The delivery time begins once your order has been shipped.
  • Estimated Shipping Time: Delivery typically takes 5 – 7 business weeks, depending on your location and the schedule of the local carrier.
  • Total Delivery Time: The overall time from order placement to final delivery is estimated to be 7 – 12 business weeks. Please use this estimate for planning purposes before ordering.

We fulfill orders from our network of warehouses in the USA and Asia to optimize delivery speed based on your location and inventory levels. Please note that the delivery clock begins once your order has officially shipped.While transit typically takes 5 – 7 business weeks, we recommend planning for a Total Delivery Time of 7 – 12 business weeks (from order placement to your doorstep).

Note: Made-to-order and special items shipping directly from our manufacturing facility may exceed these estimates. For custom orders, please contact our customer service to assess the delivery time.

4. Shipping Warehouse

Our products are shipped from our fulfillment center in Huizhou City, Guangdong Province, China, 516133. or Leominster, MA, United States, 01453.

5. Shipping Rates and Delivery Estimates

Our prices already include duties, so no additional tariffs are required.

Destination
Processing Time
Shipping Time
Cost
United States
10 – 25 Days
5 – 7 Weeks
Free
International Orders: For inquiries regarding international shipping, please contact our customer service team directly.

6. Order Tracking

We provide tracking for all shipped orders.
  • Upon shipment, you will receive a shipping confirmation email containing your tracking number and a direct link to monitor your shipment's progress online.
  • If you do not receive this tracking information within the specified processing time, please contact us for immediate assistance.

7. Contact Information

If you have any further questions, please contact us via the options below.

Email: hello@wrealight.com
Phone: (+1) 323-570-8862
Hours: 9:00 - 18:00 EST
Address: Unit 12, 210 W Main St, Ayer, MA 01432